# FAQs

- **Ingredients**
  - ### Are Topicals products gluten-free?
  - ### Are Topicals products clean?
  - ### Do any Topicals products contain fragrance?
  - ### Where can I find the percentages for each product?
  - ### Is Topicals vegan and cruelty-free? Does Topicals test products on animals?

- **Products**
  - ### Is it safe to use Topicals if I am pregnant or breastfeeding?
  - ### What is the shelf life of Topicals products? Do your products have expiration dates?
  - ### Why do some Topicals products smell / have color variations?
  - ### Why am I experiencing breakouts after using Topicals Products?
  - ### Are Topicals products suitable for sensitive skin?
  - ### Are your products non-comedogenic?
  - ### What type of skin is Topicals suitable for?
  - ### How long does it take to see results?
  - ### Is Topicals packaging recyclable?
  - ### Why do you use aluminum tubes?

- **Shipping**
  - ### Where does Topicals ship to?
  - ### How much does shipping cost?
  - ### Which shipping methods do you offer?
  - ### How long does expedited shipping take?
  - ### How long does domestic shipping take?
  - ### When will my order ship?
  - ### Do you offer free shipping?
  - ### Do you ship to P.O. Boxes, PMBs, and APO / FPO?
  - ### Do I have to pay taxes and duties for my international order?
  - ### How long does processing take?

- **Discounts**
  - ### Do you have discounts or promo codes that I can use for my first order?
  - ### Can I use multiple promo codes?
  - ### Can I apply my discount after placing an order?

- **Subscription**
  - ### What are the perks of auto-replenish?
  - ### How does auto-replenish work?
  - ### Is my data secure?
  - ### What is the deadline to make changes to my order?
  - ### If I change my next charge date, will it change my order frequency?
  - ### Can I expedite shipping for my auto-replenish order?
  - ### Can I return my auto-replenish order?
  - ### Can I apply my rewards points to my subscription order?

- **Passport International Shipping**
  - ### What is Passport?
  - ### How do I read my tracking page?
  - ### Why has my tracking stopped?

- **Orders & Payments**
  - ### Can I cancel/edit my order?
  - ### What do I do if my product was damaged?
  - ### What if I have an issue with my order?
  - ### How do I check the status of my order?
  - ### What if my order is delayed?
  - ### When will my credit card be charged?
  - ### Can I use FSA/HSA dollars on mytopicals.com?
  - ### Which payment methods do you accept?
  - ### What is Green Shipping Protection?

- **Returns**
  - ### How do I start a return?